Seasonal Licensed Insurance Specialist

Job Summary

Connecting with clients through various communication channels, the Seasonal Licensed Insurance Specialist will manage inquiries and provide exceptional customer service in a remote, part-time capacity.

Key responsibilities

• Engage with customers via phone, email, chat, and social media to address inquiries and concerns
• Resolve and de-escalate issues while tracking call-related information for auditing purposes
• Provide feedback on call issues and upsell when necessary

Required qualifications

• Possess a home state Life & Health Insurance License
• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute and comfortable with Windows-based systems