Seasonal MyHR Live Support Advisor

Job Summary

A company is looking for a Seasonal My HR Live Support Advisor (MHLS).

Key Responsibilities

• Take ownership of employee contacts and resolve inquiries via phone, chat, tickets, and emails
• Build customer trust through empathetic conversations and adjust resolution plans based on employee needs
• Collaborate with partner teams to address cross-functional issues and improve policies

Required Qualifications

• 2-5+ years of experience in contact center, customer service, or human resources
• Proven ability using Microsoft Office and other computer-based programs
• Schedule flexibility to support 24x7 operations
• 5+ years of experience preferred, with previous HR experience
• Bachelor's degree or advanced education in a related field is preferred