Seasonal Operations Support Specialist

Job Summary

A company is looking for a Seasonal Operations Support Specialist - Strategic Accounts.

Key Responsibilities:

• Monitor exceptions reporting and communicate anomalies to the Senior Manager
• Track key operational metrics and service level agreements (SLAs) for timely issue management
• Enter and manage data in Salesforce to support daily case management operations

Required Qualifications:

• Bachelor's Degree
• Proficiency in Microsoft Office and data management software
• Ability to work with large datasets and analyze complex data
• Experience with Salesforce is preferred, not required
• Ability to work in a fast-paced environment while managing multiple tasks