Seasonal Remote Customer Service Agent

Job Summary

A company is looking for a Seasonal Inbound Customer Service Representative.

Key Responsibilities:

• Handle inbound customer interactions via phone, email, and chat
• Assist customers with placing, modifying, and tracking orders
• Resolve customer concerns related to shipping, returns, and exchanges

Required Qualifications:

• High School diploma or equivalent
• Minimum of 2 years' customer service experience in a call center environment
• Experience in eCommerce or retail apparel support
• Familiarity with order management systems (OMS) or CRM tools
• Ability to work a full-time schedule with adherence to assigned shifts