Seasonal Remote Customer Service Agent

Job Summary

Seeking detail-oriented Remote Customer Service Agents for a seasonal, full-time position, who will manage inbound customer interactions, assist with order placements and inquiries, and resolve issues for a leading apparel brand in a remote environment.

Key responsibilities:

• Handle inbound customer interactions via phone, email, and chat
• Assist customers with placing, modifying, and tracking orders
• Resolve customer concerns related to shipping, returns, and exchanges

Required qualifications:

• High school diploma or equivalent
• Minimum of 2 years' customer service experience in a call center environment
• Experience in eCommerce or retail apparel support
• Familiarity with order management systems (OMS) or CRM tools
• Ability to maintain a dedicated home office workspace free from distractions