Seasonal Remote Customer Service Representative

Job Summary

Providing exceptional customer support, the seasonal remote Customer Service Representative - Financial will assist customers with inquiries via inbound and outbound calls, resolve basic technical issues, and document information in databases.

Key responsibilities

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases

Required qualifications

• 6+ months of customer service experience
• A high school diploma or GED
• Open availability for a seasonal position
• Strong computer navigation skills and PC knowledge
• A quiet, distraction-free environment to work from at home