Seasonal Sales Support Supervisor

Job Summary

Leading a team of Sales Support Representatives, the full-time Seasonal Sales Support Supervisor will manage performance metrics and enhance customer experiences related to Medicare inquiries while working remotely until December 8, 2026.

Key responsibilities:

• Supervise and motivate sales staff to meet sales and conversion goals
• Develop and implement process improvement plans for sales efficiency
• Analyze and report on sales activities and performance metrics

Required qualifications:

• Over 2 years of experience in customer service or sales, preferably in a call center
• Ability to work assigned shifts from 6:00 AM to 6:00 PM PST, including overtime and weekends as needed
• High-speed hardwired internet connection with specified bandwidth
• Proficiency in Windows, Excel, Microsoft Office, and contact management software
• High School Diploma or GED, or equivalent experience