Secret Shopper

Job Summary

A company is looking for a Secret Shopper to evaluate customer service and product quality at various locations.

Key Responsibilities

• Visit assigned locations anonymously and interact with staff as a regular customer
• Observe and evaluate service quality, employee behavior, cleanliness, and compliance with company standards
• Submit detailed reports within specified deadlines based on personal experience

Required Qualifications

• Age restrictions apply for most assignments
• Reliable access to transportation and the internet
• Ability to remain discreet and objective during evaluations
• Time management skills and the ability to meet reporting deadlines