SENA Internship - Operational Support
Job Summary
Seeking a full-time SENA Internship - Operational Support, the candidate will assist in managing service center and call center requests, update information in systems, and provide operational reporting support, all in a remote work environment.
Key responsibilities
- Support the attention and follow-up of service center and call center requests
- Update information in internal systems and manage operational cases and reports
- Provide support to processes ensuring an excellent customer experience
Required qualifications
- Must be a SENA student in the practical stage
- Have approval for an apprenticeship contract
- Interest in customer service, operations, and administrative management
- Basic knowledge of Office tools
- Stable internet connection for remote activities
Complete Job Description
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