Senior Account Director

Job Summary

Seeking a strategic and results-driven Senior Account Director, this full-time remote position will manage a portfolio of large enterprise customer accounts, focusing on revenue expansion, customer engagement, and account management while serving as a trusted advisor and leader in best practices.

Key Responsibilities

• Develop and execute strategic account plans to identify growth opportunities and engage key stakeholders
• Set standards for service excellence through scorecard management and collaborate with internal teams to enhance customer satisfaction
• Drive strategic pricing initiatives and lead RFP processes to secure long-term partnerships and expand customer relationships

Required Qualifications

• 8+ years of B2B account management or enterprise sales experience, preferably in transportation or logistics
• Proven track record of managing enterprise accounts and driving revenue growth
• Strong executive communication skills with experience presenting to C-suite stakeholders
• Deep proficiency with CRM platforms and business intelligence tools
• Bachelor's degree required; MBA or equivalent advanced business education preferred