Senior Account Director

Job Summary

To enhance market share and client relationships, the full-time Senior Account Director will manage existing accounts and develop new service offerings in the Consumer, Retail, and Logistics domain, working remotely from anywhere in the U.S.

Key Responsibilities:

• Enhance market share through market development and competitive analysis
• Open diverse service lines within the account portfolio and prepare proposals and SOWs
• Identify and pursue opportunities across client departments to expand service offerings

Required Qualifications:

• Bachelor's degree or foreign equivalent, or three years of progressive experience in lieu of each year of education
• 14+ years of experience in sales, relationship management, or account management within the BPM industry
• Strong understanding of the outsourcing industry and experience in selling BPM services
• Ability to create business cases and perform financial analysis
• Proven analytical skills and initiative in a dynamic environment