Senior Account Executive

Job Summary

A company is looking for a Senior Account Executive to maximize client satisfaction and retention while driving growth and profitability.

Key Responsibilities

• Ensure client satisfaction by proactively addressing issues and delivering high-quality support
• Manage assigned block of TPA's/groups, including onboarding new clients and implementing processes
• Identify upselling opportunities and collaborate with internal departments to resolve client issues

Required Qualifications

• 4 Year College/University Degree or 15+ years of industry work experience
• 7-10 years of experience in client management, preferably in insurance or related industries
• Hands-on knowledge of CMS systems and ability to manage client-specific workflows
• Experience coordinating client meetings and presenting reports
• Ability to travel as required for client meetings