Senior Account Executive

Job Summary

Managing a portfolio of financial institution and payment-processing clients, the full-time Senior Account Executive will support onboarding, coordinate certification activities, and provide technical guidance remotely while working Eastern Time Zone hours.

Key responsibilities

• Manage client onboarding and certification for credit, prepaid, and debit card issuers and processors
• Coordinate mandatory biannual release certification activities and ensure compliance with network and program requirements
• Provide technical support and guidance on specifications, APIs, and operational requirements to clients

Required qualifications

• Experience in account management, client services, or payment operations within the banking or financial services industry
• Ability to manage multiple external clients and projects simultaneously
• Experience reading and interpreting technical specifications and operational requirements
• Understanding of payment-processing systems, card programs, and transaction processing
• Strong written communication skills for managing high volumes of client communication