Senior Account Management Manager

Job Summary

A company is looking for a Senior Manager, Account Management.

Key Responsibilities

• Manage day-to-day operations and relationships for assigned client accounts
• Identify and pursue opportunities for account growth and revenue generation
• Collaborate with internal teams to ensure service delivery aligns with client expectations

Required Qualifications

• Bachelor's degree in Business, Marketing, or related field, or equivalent experience
• Minimum of five years in client service/account management, preferably in a BPO/contact center environment
• Strong knowledge of outsourced solutions and services sales
• Proven ability to manage multiple client accounts effectively
• Experience with contract management and long sales cycles