Senior Account Management Manager

Job Summary

Leading a dedicated team of account management professionals, the full-time Senior Account Management Manager will oversee client relationships, drive renewals and upsells, and develop strategic growth initiatives in a remote environment.

Key responsibilities

• Manage and support account management representatives to ensure a deep understanding of client needs and drive net dollar retention
• Report on key operational metrics for team and individual performance while collaborating with marketing to generate qualified leads
• Recruit, hire, and nurture a high-performing account management team, while fostering trusted relationships with senior client stakeholders

Required qualifications

• 5+ years of experience leading Enterprise Sales or Account Management teams
• Proven track record managing a gross revenue quota of $15-20M+ annually
• Experience negotiating deals exceeding $100k in annual contract value (ACV)
• Strong analytical mindset with the ability to forecast pipeline and identify trends
• Hands-on leadership style focused on team development and performance tracking