Senior Account Management Manager

Job Summary

Leading a dedicated team of account management professionals, the full-time Senior Account Management Manager will oversee client relationships, drive renewals and upsells, and ensure alignment with client goals in a remote work environment.

Key responsibilities

• Manage account management representatives to ensure a deep understanding of client needs and drive net dollar retention
• Report on key operational metrics for team and individual performance, collaborating with marketing to generate qualified leads
• Recruit and develop a high-performing account management team while fostering trusted advisor relationships with senior client stakeholders

Required qualifications

• 5+ years of experience leading Enterprise Sales or Account Management teams
• Proven track record managing a gross revenue quota of $15-20M+ annually
• Experience negotiating deals exceeding $100k in annual contract value
• Strong analytical skills with the ability to forecast pipelines and present data effectively
• Hands-on leadership style with a focus on team development and performance tracking