Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager responsible for maintaining client relationships and providing high-level customer service.

Key Responsibilities

• Provide exceptional customer service to brokers, clients, and participants
• Manage assigned accounts, including audits, reconciliations, and financial oversight
• Prepare and deliver regular reporting and insights to stakeholders

Required Qualifications

• 5+ years of relevant Account Management experience, preferably in benefits management
• Preferred associate or bachelor's degree
• Strong organizational and prioritizing skills
• Ability to manage client and broker relationships independently
• Above average analytical and problem-solving skills