Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager.

Key Responsibilities

• Serve as the primary point of contact for a portfolio of existing clients, fostering strong relationships
• Utilize methodologies to identify customer needs and drive mutual success, while managing the renewal process
• Identify and execute account expansion opportunities to increase annual recurring revenue (ARR)

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field
• 5+ years of experience in account management in the technology industry, preferably with enterprise clients
• Strong understanding of SaaS business models and software development lifecycles
• Experience working with AI-powered technologies or customer experience platforms is a plus
• Ability to work independently in a remote environment with high self-motivation