Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager for the North America region.

Key Responsibilities

• Manage a portfolio of high-value enterprise and mid-market accounts, focusing on customer retention and revenue growth
• Serve as the primary point of contact for clients, ensuring satisfaction and driving adoption of solutions
• Collaborate with cross-functional teams to develop strategies for customer success and monitor account performance

Required Qualifications

• 7+ years of experience in account management, preferably in SaaS, IDV, FinTech, or Cybersecurity sectors
• Proven track record of managing significant accounts in the NAM region with a focus on revenue growth
• Experience with complex sales cycles, negotiations, and contract renewals
• Hands-on experience with CRM platforms like Salesforce and account management tools
• Strong analytical skills with a data-driven approach to account performance