Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager.

Key Responsibilities

• Manage a complex portfolio of midmarket and enterprise customers to ensure retention and expansion
• Provide strategic guidance on compensation strategies and lead renewal negotiations
• Collaborate cross-functionally to enhance customer workflows and contribute to the development of scalable programs

Required Qualifications

• 4+ years of experience in Account Management, Customer Success, or related SaaS roles
• Proven track record of managing complex customer portfolios and achieving revenue goals
• Strong understanding of compensation strategy and related workflows
• Experience in negotiation and driving upsell and renewal conversations
• Project management and account planning experience