Senior Account Manager

Job Summary

A company is looking for a Customer Success Manager / Senior Account Manager.

Key Responsibilities

• Act as the main point of contact with clients and internal teams to manage and drive initiatives
• Own the marketing strategy for Ecommerce channels and provide recommendations based on performance
• Continuously communicate value to clients and grow accounts through upselling and cross-selling opportunities

Required Qualifications

• 2+ years of experience managing client accounts in digital marketing; agency experience required
• 2+ years managing $40k+ monthly multi-channel Ecommerce client accounts
• 1-3 years of CRM experience required (Hubspot, Salesforce)
• 2+ years experience strategizing on social platforms (META and LinkedIn)
• Hands-on experience with Google Analytics and other tracking tools