Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager to nurture and support customer relationships across a portfolio of strategic accounts.

Key Responsibilities

• Manage and develop strong relationships with client stakeholders and serve as the primary point of contact for assigned accounts
• Analyze performance data and sentiment trends to produce actionable insights that drive performance improvement
• Provide hands-on technical support and ongoing product training to ensure customer adoption and proficiency

Required Qualifications

• BA or BS preferred, or equivalent experience required
• 5+ years of experience in account management, customer success, or consultative sales, ideally within automotive, SaaS, or digital media/marketing
• Strong analytical skills and experience presenting data-driven insights and performance dashboards
• Demonstrated ability to independently manage a customer portfolio, including renewals and expansion opportunities
• Comfortable navigating CRM systems and analytics dashboards, including Salesforce and Excel