Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager.

Key Responsibilities

• Serve as the primary point of contact for clients, maintaining proactive communication and managing day-to-day operations
• Develop and manage account plans, providing insights and recommendations to optimize client loyalty programs
• Coordinate project timelines, track progress, and ensure timely delivery of initiatives while managing client requests and escalations

Required Qualifications

• Bachelor's degree in marketing or related field
• 5+ years of experience in the marketing or loyalty industry
• Understanding of general marketing principles; experience with promotional and CRM preferred
• Experience managing operational workstreams and KPIs for client programs
• Familiarity with tools such as Google Analytics, Jira, and Workfront is desirable