Senior Account Manager

Job Summary

A company is looking for a Sr. Account Manager, Group Benefits.

Key Responsibilities

• Build and maintain relationships with customers managing group benefits plan administration
• Provide education and support on products and services to customers and stakeholders
• Identify and recommend process improvements to enhance team performance and quality

Required Qualifications

• 4 Year/Bachelor's degree or equivalent work experience (4 years in lieu of Bachelor's)
• 3 - 5+ years of experience in relationship management relevant to the role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience in managing multiple cases and customer relationships
• Ability to work independently and collaboratively with internal stakeholders