Senior Account Manager

Job Summary

Providing planning, operational, and optimization support for key accounts, the full-time Senior Account Manager will manage client communications, deliver insights, and oversee strategic initiatives while working remotely.

Key responsibilities

• Maintain proactive communication with clients as the primary point of contact for day-to-day management
• Develop and manage account plans and strategic roadmaps to ensure timely and high-quality delivery of initiatives
• Coordinate cross-functional efforts to optimize loyalty programs and support client requests and changes

Required qualifications

• Bachelor's degree in marketing or a related field
• 5+ years of experience in the marketing or loyalty industry
• Understanding of general marketing principles, with promotional and CRM experience preferred
• Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint
• Proven ability to manage multiple client accounts and projects in a fast-paced environment