Senior Account Manager

Job Summary

To drive strategic growth for significant enterprise portfolios, the full-time Senior Account Manager will manage a book of business, oversee account profitability, and build strong client relationships in a remote capacity across North America.

Key responsibilities

• Manage enterprise and mid-market accounts, developing and executing account plans with clear targets
• Drive expansion within existing clients by identifying growth opportunities and building comprehensive account plans
• Act as the account lead, ensuring high-quality implementation and client satisfaction through collaboration with delivery teams

Required qualifications

• 6+ years of experience in technical account management or similar roles in tech consulting or software engineering
• Proven track record of growing accounts, particularly in mid-market and large enterprise environments
• Background in software engineering or solution architecture is a strong plus
• Experience in proactive origination and data-driven account management
• Strong communication skills with the ability to engage both technical and non-technical stakeholders