Senior Account Manager

Job Summary

To drive strategic growth and manage enterprise portfolios, the full-time Senior Account Manager will oversee client relationships, ensure account profitability, and lead expansion initiatives in a remote setting across North America.

Key responsibilities

• Manage a set of enterprise and mid-market accounts, developing account plans with clear targets and tactics
• Drive expansion within existing clients by identifying growth opportunities and building comprehensive account strategies
• Build strong relationships with both technical and non-technical stakeholders, leading regular strategy sessions and ensuring client satisfaction

Required qualifications

• 6+ years of experience in technical account management or similar roles in tech consulting or software engineering
• Proven track record of growing accounts in both mid-market and large enterprise environments
• Technical background in software engineering or solution architecture is a strong plus
• Experience in proactive origination and data-driven account management
• Strong communication skills with the ability to engage both technical and non-technical audiences