Senior Account Manager

Job Summary

To drive strategic growth in enterprise portfolios, the full-time Senior Account Manager will manage key client relationships, oversee account profitability, and lead expansion initiatives while working remotely across North America.

Key responsibilities

• Manage a set of enterprise and mid-market accounts, serving as the primary point of contact and owner for each relationship
• Drive expansion within existing clients by identifying growth opportunities and developing comprehensive account plans
• Build strong relationships with both technical and non-technical stakeholders, leading strategy sessions and ensuring client satisfaction

Required qualifications

• 6+ years of experience in technical account management or similar roles in tech consulting or software engineering
• Proven track record of growing accounts in mid-market and large enterprise environments
• Technical background in software engineering or solution architecture is a strong plus
• Experience with proactive origination and data-driven account management
• Excellent communication skills, with the ability to engage both technical and non-technical audiences