Senior Account Manager

Job Summary

To architect and lead the strategic growth of significant enterprise portfolios, the full-time Senior Account Manager will manage a book of business, drive expansion within existing clients, and oversee delivery oversight while working remotely across North America.

Key responsibilities

• Manage enterprise and mid-market accounts, serving as the primary point of contact and owner for each relationship
• Drive expansion within existing clients by identifying growth opportunities and developing comprehensive account plans
• Build strong relationships with both technical and non-technical stakeholders, ensuring high-quality implementation and client satisfaction

Required qualifications

• 6+ years of experience in technical account management or similar roles in tech consulting or software engineering
• Proven track record of growing accounts in both mid-market and large enterprise environments
• Background in software engineering or solution architecture is a strong plus
• Experience with proactive origination and a data-driven approach to account management
• Strong communication skills with the ability to engage both technical and non-technical audiences