Senior Account Manager

Job Summary

To support a growing client portfolio, the full-time Senior Account Manager will drive long-term customer success, maximize product adoption, and ensure exceptional value for enterprise clients in a remote environment.

Key responsibilities

• Own the end-to-end client relationship, serving as the primary point of contact and ensuring exceptional customer experience throughout the client lifecycle
• Deliver data-driven insights by analyzing campaign performance and translating data into compelling stories that guide client strategy
• Drive strategic account planning to develop and execute plans focused on retention, expansion, and revenue growth while identifying new upsell and cross-sell opportunities

Required qualifications

• 5-8 years of experience in Account Management, preferably within an AdTech environment
• Proven track record of meeting or exceeding revenue targets through account growth
• Experience negotiating contracts and managing complex sales cycles
• Strong background in the advertising industry and digital media
• Ability to leverage technology, including AI, to enhance client outcomes and improve efficiency