Senior Account Manager
Job Summary
To drive revenue growth within existing and new accounts, the full-time Senior Account Manager will manage the complete account lifecycle, including onboarding, customer education, and strategic account planning, all while working remotely.
Key responsibilities
- Own full-cycle post-sales activities, ensuring customer success from onboarding to renewals
- Identify and close expansion opportunities, negotiating contract terms for SaaS renewals
- Build comprehensive account plans that align with customer priorities and drive revenue growth
Required qualifications
- 5+ years of experience as an Account Manager or Customer Success Manager for SaaS products
- 3+ years of experience working within the SaaS industry
- Proven track record in customer-facing roles
- Strong technical aptitude and understanding of technology
- Experience with CRM systems, preferably Salesforce
Complete Job Description
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