Senior Account Manager

Job Summary

Owning a portfolio of clients, the full-time Senior Account Manager will drive client outcomes in a remote customer success role, focusing on diagnosing challenges, managing expectations, and facilitating growth through direct engagement and strategic workshops.

Key responsibilities

• Manage a portfolio of clients across various stages, ensuring their progress and satisfaction
• Conduct growth workshops and regular check-ins, setting the rhythm of client interactions
• Diagnose client issues related to lead generation and sales processes, providing actionable insights and solutions

Required qualifications

• 3+ years in a client-facing account management, customer success, or business consulting role with a focus on client outcomes
• Experience consulting business owners on starting, growing, or scaling their businesses
• Understanding of B2B lead generation mechanics, including Meta ads and funnels
• Ability to navigate financial discussions with clients and interpret specific contracts
• Proven experience in a fast-paced startup or agency environment, demonstrating adaptability and problem-solving skills