Senior Administrative Support Representative

Job Summary

Providing advanced administrative and operational support, the full-time hourly Senior Administrative Support Representative will manage multiple priorities, coordinate executive-level workflows, and contribute to process improvements while working remotely.

Key responsibilities

• Process account terminations and upload completed Fire Inspection Reports to authorized portals
• Review and log customer cancellation letters, and send out Certificates of Monitoring to customers
• Complete and distribute contracts and riders as needed to support advocacy efforts

Required qualifications

• 3-5 years of administrative support experience, preferably in a leadership support role
• High School Diploma or equivalent; Associate's Degree preferred
• Proficiency in internal controls testing and documentation
• Intermediate or above Microsoft Excel skills and proficiency in Microsoft Office products
• Ability to effectively collect, analyze, and present information to senior management