Senior Administrator, Commercial Operations

Job Summary

A company is looking for a Senior Administrator-Commercial Contact Operations Advisor Support Team (COAST).

Key Responsibilities

• Provide Level I - III help desk support and assist with order processing, billing issues, and functional application support
• Conduct functional user acceptance testing for commercial sales and order processing applications
• Develop and maintain communication for sales, support, and system usage, while representing the team in product management meetings

Required Qualifications

• Bachelor's degree (or higher) -OR- 4+ years professional work experience
• 4+ years' experience in a sales, customer service, or marketing position
• 2+ years' experience in a leadership, lead, or mentor role
• 2+ years' analytical or financial experience