Senior Advocacy Coordinator

Job Summary

A company is looking for a Sr. Advocacy Coordinator (Work from Home).

Key Responsibilities:

• Research and resolve customer/regulator complaints
• Identify trends and provide feedback on potential regulatory compliance violations
• Train, motivate, and coach customer service teams

Required Qualifications:

• High School Diploma, GED, or equivalent Certification
• At least 3 years of Customer Service or Call Center experience
• At least 1 year of experience using Google Suite or Microsoft Office
• Preferred: Bachelor's Degree or military experience
• Preferred: At least 4 years of Customer Service or Call Center experience