Senior AI Conversation Designer

Job Summary

Designing end-to-end conversational flows, the hybrid Senior AI Conversation Designer will create dialogue models and content for chatbots and virtual assistants while collaborating with cross-functional teams to enhance user experiences.

Key responsibilities

• Design and develop conversational flows for AI-powered support systems
• Translate business requirements into structured dialogue models and interaction patterns
• Collaborate with Product Managers, Engineers, and Researchers to deliver high-quality solutions

Required qualifications

• 5-8+ years of experience in UX design, content design, or conversational design
• Experience designing conversational experiences for generative or agentic AI
• Strong understanding of human-centered design and UX best practices
• Experience working in agile, cross-functional product teams
• Portfolio demonstrating conversation flows, UX writing, or AI interaction design