Senior Amazon Connect Engineer
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Jul 15, 2026
This job expires in: 30 days
Job Summary
Designing and optimizing cloud-based contact center solutions, the full-time Senior Amazon Connect Engineer will implement enterprise-scale Amazon Connect systems and collaborate with cross-functional teams in a remote environment.
Key responsibilities
- Design, implement, and support enterprise-scale Amazon Connect solutions
- Develop serverless applications using AWS services to enhance Amazon Connect functionality
- Integrate Amazon Connect with various enterprise platforms using REST APIs and AWS services
Required qualifications
- Bachelor's or Master's degree in Computer Science, AI, Machine Learning, or a related field
- 5+ years of experience in cloud architecture and implementation
- 3+ years of Amazon Connect experience
- 3+ years designing and implementing NLP/NLU solutions using major conversational AI frameworks
- Strong experience configuring Amazon Connect, including Contact Flows and Routing Profiles
COMPLETE JOB DESCRIPTION
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