Senior Analyst, Customer Success

Job Summary

Acting as a data analyst lead and trusted advisor, the full-time Senior Analyst, Customer Success will leverage automotive sales and pricing expertise to drive client satisfaction and retention while working remotely in the USA.

Key responsibilities

• Leverage BI tools and Excel to analyze industry trends and deliver impactful insights
• Build trusted advisor relationships with key clients, ensuring they effectively utilize J.D. Power's data
• Generate in-depth analysis on U.S. automotive retail industry changes, focusing on sales volume, pricing, and incentives

Required qualifications

• 2-3 years of experience in automotive retail sales, consulting, corporate strategy, finance, or analytics
• Automotive industry experience in finance, analytics, or pricing is highly desirable
• Significant experience with Excel and PowerPoint
• Experience using BI platforms like Tableau, PowerBI, or ThoughtSpot
• Experience with executive-level presentations and public speaking