Senior Analyst, Services Operations

Job Summary

A company is looking for a Senior Analyst, Services Operations (Partnerships).

Key Responsibilities

• Design and implement high-impact initiatives to elevate service quality and customer satisfaction across retail partnerships
• Lead the development of complex service programs and conduct pilot programs to establish optimal pricing and delivery timelines
• Oversee the launch and national expansion of new service offerings while ensuring profitability and high customer experience standards

Required Qualifications

• 2+ years of experience in investment banking, management consulting, or a fast-paced tech environment
• Strong quantitative aptitude with expert-level Excel skills; SQL proficiency preferred
• Proven ability to synthesize data from multiple channels for strategic insights
• Experience in project management and navigating cross-functional stakeholder relationships
• Genuine interest in the home services sector and marketplaces