Senior Analyst, Services Operations

Job Summary

A company is looking for a Senior Analyst, Services Operations (Partnerships).

Key Responsibilities

• Design and implement high-impact initiatives to enhance service quality and customer satisfaction
• Lead the development of complex service programs and conduct pilot programs for optimal pricing and delivery
• Oversee the launch and national expansion of new service offerings while ensuring profitability and customer experience

Required Qualifications

• 2+ years of experience in investment banking, management consulting, or a similar fast-paced tech environment
• Strong quantitative skills with expert-level proficiency in Excel; SQL proficiency preferred
• Proven ability to synthesize data for strategic business insights
• Experience in project management and managing cross-functional relationships
• Interest in the home services sector and product-centric organizations