Senior Application Support Engineer
Location: Remote
Compensation: Salary
Reviewed: Thu, Apr 30, 2026
This job expires in: 30 days
Job Summary
A company is looking for a Senior Application Support Engineer.
Key Responsibilities
- Troubleshoot and resolve high-impact application issues, serving as a technical contact for external partners
- Participate in incident response for critical system problems and propose improvements
- Mentor junior support engineers and manage technical documentation and support tools
Required Qualifications
- 5+ years of technical support or account management experience with web or API services
- Proven expertise in application troubleshooting and incident management for web-based platforms
- Experience with diagnostic tools and log aggregation tools
- Demonstrated experience in mentoring junior engineers and contributing to process improvements
- Proficiency in utilizing modern AI-powered support tools and workflows
COMPLETE JOB DESCRIPTION
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