Senior Applications Support Specialist

Job Summary

A company is looking for a Senior Applications Support Specialist.

Key Responsibilities:

• Provide advanced application support and act as the final escalation point for complex issues
• Diagnose and resolve application issues through advanced troubleshooting and scripting
• Lead major incidents, perform root cause analysis, and mentor L1/L2 support teams

Required Qualifications:

• 6-7+ years of experience in application support or a related technical support role
• Advanced expertise in troubleshooting enterprise applications and strong scripting skills
• Proficiency with SQL and relational databases for investigative purposes
• Strong knowledge of Java and/or .NET application architectures
• Bachelor's degree in Computer Science/Engineering or equivalent