Senior Associate, Merchant Onboarding

Job Summary

A company is looking for a Senior Associate, Strategy & Operations, Merchant Onboarding & Experience.

Key Responsibilities

• Build dashboards to monitor onboarding timelines and identify delays for process improvements
• Develop a shared tracker for blocked cases and analyze trends to resolve issues
• Design onboarding workflows for new integrations and establish scalable processes

Required Qualifications

• 2+ years of experience in a fast-paced environment optimizing processes
• Proficiency in SQL for data analysis and insights
• Strong cross-functional collaboration skills
• Strategic and analytical mindset for diagnosing root causes
• Systems- and process-oriented with an ability to identify inefficiencies