Senior Atlassian Service Desk Analyst
Job Summary
Working remotely, the full-time Senior Atlassian Service Desk Analyst will provide technical support for Atlassian products, manage user accounts, and synthesize data into compelling reports to engage stakeholders.
Key responsibilities
- Provide first and second-level technical support for Atlassian products, including Jira and Confluence
- Troubleshoot and resolve technical issues related to user access, permissions, and workflows
- Document support cases and maintain a knowledge base for future reference
Required qualifications
- US Citizenship
- Ability to gain DHS Public Trust
- Bachelor's degree
- Minimum of seven (7) years' experience in systems analysis and design of information systems programs
- Proficient in MS Office, Jira, and Confluence
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,964 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
