Senior Backend Engineer

Job Summary

A company is looking for a Senior Backend Engineer who thrives on solving complex challenges and shaping the future of AI-driven customer support.

Key Responsibilities

• Design and build backend services that power core AI features, enhancing customer experience
• Collaborate with product and design teams to create scalable backend solutions for customer support automation
• Scale and optimize the product to manage over 1 billion monthly interactions, ensuring performance and reliability

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Statistics, Informatics, Information Systems, or a related field preferred
• 3+ years of experience in a software engineering role required
• Expertise in Python and proficiency in a mainstream Python framework (FastAPI/Django/Flask) essential
• Proven experience in constructing large-scale distributed systems necessary
• Experience with MongoDB, Redis, and Elasticsearch preferred