Senior Benefits Operations Manager

Job Summary

Owning the full benefits lifecycle and multi-state compliance, the full-time Senior Benefits Operations Manager will manage benefits administration, leave of absence programs, and HRIS systems while continuously improving operational processes and employee experience in a hybrid work environment.

Key responsibilities

• Oversee the full benefits lifecycle, including renewal analysis, plan design, open enrollment, and day-to-day administration
• Administer leave of absence programs across multiple states and manage compliance with federal and state regulations
• Maintain the HRIS as the system of record, ensuring data integrity and timely payroll processing while managing vendor relationships

Required qualifications

• 7+ years of experience in benefits and people operations, with a focus on benefits administration and leave management
• Demonstrated experience with multi-state compliance and administration of state paid leave programs
• Proven HRIS administration experience as a system owner
• Experience managing brokers, carriers, and vendors effectively
• Ability to translate complex regulations into clear recommendations for employees and leadership