Senior Benefits Specialist

Job Summary

A company is looking for a Senior Benefits Specialist (Remote - US).

Key Responsibilities

• Provide operational support for health, welfare, retirement, leave, and statutory benefits programs across the Americas region
• Manage employee benefits inquiries and escalations through the SNOW ticketing system
• Serve as a primary point of contact for brokers, carriers, and vendors; manage escalations and ensure compliance with service level agreements

Qualifications

• 7+ years of progressive, dedicated benefits experience (not generalist HR)
• Demonstrated experience managing vendors, renewals, and compliance-related activities
• Strong working knowledge of U.S. benefits legislation; exposure to Canada, Mexico, and Colombia preferred
• Experience supporting audits, regulatory filings, or compliance oversight activities
• CEBS, SHRM-SCP, CBP, or related professional certifications preferred