Senior Business Analyst

Job Summary

Supporting operational performance across academic departments, the full-time Senior Business Analyst will lead complex analyses, develop reporting tools, and drive process improvements while managing the Watermark system implementation and serving as a liaison with stakeholders.

Key responsibilities:

• Lead the implementation and configuration of the Watermark Faculty Success Module, collaborating with various stakeholders
• Drive operational process improvements and facilitate training for faculty evaluative practices across departments
• Manage system configurations and upgrades, ensuring compliance and optimal performance of academic reporting systems

Required qualifications:

• Certified in Watermark platforms, ideally in Watermark's Faculty Success Administration
• Minimum of 5 years of experience in higher education administration or a similar role
• Proficiency in Watermark system administration and technical support
• Strong change management and project management skills
• Trained in Jira Project Management Platforms