Senior Business Analyst

Job Summary

A company is looking for a Senior Business Analyst.

Key Responsibilities

• Facilitating client-facing workshops to identify business needs and opportunities for improvement
• Collaborating with cross-functional teams to design and validate Salesforce solutions
• Documenting user stories, acceptance criteria, and process flows to communicate business requirements

Required Qualifications

• 2-4 years of hands-on experience implementing Salesforce Experience Cloud, Sales Cloud, and Service Cloud
• Proven experience as a Business Analyst or Functional Consultant on end-to-end Salesforce projects
• Demonstrated ability to lead client-facing workshops for discovery
• Solid understanding of Salesforce best practices and declarative configuration capabilities
• Experience working with cross-functional teams, including technical architects and developers