Senior Business Analyst

Job Summary

A company is looking for a Senior Business Analyst - Customer Experience.

Key Responsibilities

• Act as a liaison between stakeholders, project managers, and technical staff to define and document business requirements
• Outline design specifications and analyze business processes to support customer experience goals
• Verify that business requirements are met by validating test results against the requirements

Required Qualifications

• Bachelor's degree with a minimum of 6 years of experience in requirements management
• At least 3 years of experience in Medicaid services
• Experience in requirements change management and traceability (RTM)
• Strong analytical skills and experience with relational databases
• Knowledge of the Software Development Life Cycle (SDLC) process